1. Introduction

This Privacy Policy explains how Aurelie Harrison trading as Zhealthy (“we” or “us”) collects, uses, discloses, and protects the personal information of our clients and website visitors. By accessing our website or using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of personal information:

• Names, emails, and phone numbers provided through website forms.
• Website traffic data collected through cookies and website scripts.

3. Use of Personal Information

We use the collected personal information for the following purposes:

• Providing tailored services to our clients.
• Improving our website and services.
• Communicating with clients and responding to inquiries.
• Sending promotional emails and newsletters (with the option to opt out).

4. Sharing of Personal Information

We do not share personal information with third parties, except as necessary to provide our services or as required by law.

5. Storage and Retention of Personal Information

We store client details in a secure online database. We retain customer details for as long as they are a member of our website. Customer details of individuals no longer associated with our service or website are removed within 6 months of the last interaction.

6. Cookies and Tracking Technologies

We use cookies to provide a personalized website experience. By using our website, you consent to the use of cookies and similar tracking technologies.

7. Age Restriction

Our website does not have an age restriction; however, individuals under 18 should only use our website with informed parental consent.

8. Security Measures

We take reasonable security measures to protect personal information against unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Access, Correction, and Deletion

Clients and website visitors can request access, correction, or deletion of their personal data by contacting us through the provided contact form.

10. Payment Information

Payment information is handled by WooCommerce and Stripe. We do not have access to client payment information.

11. Promotional Emails and Opt-Out

We send regular promotional emails and newsletters. Customers can opt out of these communications by unsubscribing from the subscription link or by requesting to opt out through the contact form.

12. Disclaimer and Limitations of Liability

Please refer to the disclaimer provided on our website terms & conditions for information about our services and limitations of liability.

13. International Operations

We provide our services worldwide from our business established in the UK. By using our services or accessing our website, you acknowledge that your personal information may be transferred to and stored in the UK and other jurisdictions.

This privacy policy, along with our Terms & Conditions, constitute the entire agreement between you and Zhealthy regarding the use of our services and website, superseding any prior agreements or understandings.